"The desire to know is the spark that ignites the flame of learning." - Plato
John Campbell
Senior Technology Leader
(407) 590-5740
Email:
Location:
Central Florida
Myers-Briggs:
Phone:
Whether you are looking for a bold innovator, a technical strategist, or a strong leader, I bring a number of valuable talents and experiences to the table.
SUMMARY
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Senior Delivery Leader with proven project and product leadership for Fortune 500 clients across financial, hospitality, transportation, and other industries.
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Over 10 years of experience leading cross-functional teams using agile and waterfall methodologies.
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Expert at solutioning and delivering critical projects, building high-value portfolios, and developing strategic relationships.
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Proven expertise in leading across hierarchical and matrixed organizations.
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Skilled in process optimization, organizational change, automation, platform development and cost-savings initiatives.
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Demonstrated experience with data-driven process development and decision making.
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Led global teams of up to 50 direct SMEs and actively supported over 250 across 8 timezones.
EXPERIENCE
4/2023
Princess Cruise Lines
Princess Cruise Lines is a multi-billion dollar cruise line with 16 luxury ships that feature the cutting-edge Ocean Medallion program.
Position dissolved due to budget constraints.
Technical Superintendent
Achievements:
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Solutioned requirements for L1/L2 support facility, saving an estimated $3.4M annually.
Responsibilities:
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Oversee $50M+ in IT assets and personnel.
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Reduce outsourcing spend through contract consolidation and internalization activities.
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Build a new offshore facility to streamline operational support center
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Streamline and maintain a $250k R&M budget.
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Upskill and update IT team technology skills.
3/2018 - 9/2022
Capgemini
Capgemini provides premiere consulting services to thousands of clients including some of the largest enterprises in the world.
Engagement Director (10/2021 - 9/2022)
Achievements:
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Delivered a $50M+ financial services cloud platform serving 97 million users at up to 150k transactions per minute.
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Recovered and rebuilt a $25M relationship, resulting in an additional $10M of signed work.
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Grew a $6M portfolio into $20M over a span of 10 months.
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Defined and implemented a successful operating model for joint BU engagements..
Responsibilities:
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Pioneer a strategic joint engagement model with one of the BU’s largest accounts.
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Optimize delivery teams for performance and cost.
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Build and foster critical relationships with various stakeholders and executives.
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Create and implement client roadmap and strategy.
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Lead teams of up to 50 SMEs from all over the world.
Delivery Architect (12/2018 - 10/2021)
Achievements:
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Solutioned and won over 15 SOWs with over a 90% accuracy rate.
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Architected and implemented an advanced RBAC / IAM security solution on over 5,000 VMs.
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Increased margins by automating processes across multiple engagements.
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Created multiple global offerings and designed a Cloud Academy recruitment process.
Responsibilities:
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Create viable technology solutions that deliver with reliable margins.
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Deliver cutting-edge security engagement for a cornerstone client.
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Increase delivery efficiency to boost margins and client satisfaction.
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Build internal offerings and strategies to improve BU and global performance.
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Lead teams of up to 8 onshore and offshore engineers.
Solution Architect (3/2018 - 12/2018)
Achievements:
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Implemented a high-performance Kafka stream processing solution.
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Created a critical performance test suite to evaluate Kafka viability.
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Designed a cutting-edge multi-cluster Kubernetes solution.
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Published multiple internal whitepapers on Kubernetes and Kafka.
Responsibilities:
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Evaluate Kafka viability for a high-performance event streaming environment.
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Implement and integrate event streaming platform based on findings.
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Automate and demo a Kubernetes environment that spans multiple data centers.
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Lead a team of 2-3 onshore engineers.
2015 - 2018
ChatPack
ChatPack connected nearby users through impromptu Bluetooth chatrooms, even if nearby users did not have the ChatPack app.
Founder (1/2015 - 1/2018)
Achievements:
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Brought a cutting-edge, bootstrapped technology platform to market
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Built a highly elastic, cloud-native backend with over 15 microservices.
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Developed Android and IOS native apps with advanced IoT Bluetooth capabilities.
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Acquired over 1,000 active users within 2 weeks of launch.
Responsibilities:
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Design the overall product and vision.
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Create and implement overall architecture.
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Fundraise and manage budgets.
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Develop and execute marketing strategies.
2012 - 2015
Century 21 Oviedo Realty
C21 Oviedo Realty was one of the most competitive real estate offices in East Orlando, offering services to residential consumers, banks, and investors.
Account Manager (12/2012 - 1/2015)
Achievements:
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Grew the total number of accounts by 20%.
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Increased owner return by an average of 47%.
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Implemented a payment portal that reduced late rent by 80%.
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Added 8 new vendor relationships, cutting repair times in half and improving renter satisfaction.
Responsibilities:
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Oversee $15M+ in assets across 50+ accounts.
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Build and maintain vendor relationships.
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Manage expectations and employ strong vendor management.
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Maintain a ~$15k monthly repair and maintenance budget.
Sales Agent (1/2012 - 12/2012)
Achievements:
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Closed over $1M in sales in a quarter.
Responsibilities:
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Book 10 meetings per week.
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Contact 10 cold leads per weekday.
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Assist with office photography and marketing material needs.
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Provide outstanding customer experience and service.
EDUCATION
2012 - 2018
Bachelor's of Science Degree
University of Central Florida
Major: Computational Sciences
Minor: Intelligence and National Security
SKILLS
Technology Management
Relationship Management
Enterprise Architecture
Delivery Management
Organizational Change Management
Business Analytics
EXPERTISE
SOLUTION ARCHITECTURE
Having solutioned and delivered over 27 engagements, and having supported over $150M in projects, John understands how to scope, draft, estimate, and deliver complex IT projects.
DIGITAL TRANSFORMATION
John has worked with C-Level executives to design, implement, and support several business-critical transformation projects to help organizations adopt and leverage cloud capabilities.
PROCESS AUTOMATION
With a unique tech-startup background, John pioneered many cost-cutting and efficiency boosting automation practices. These processes have since been refined across several enterprises.